FAQs

HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER FOR BALLOON BOUQUET GIFT DELIVERY? 

Ordering as early as possible is highly recommended, as it allows us ample time to prepare your items, especially personalized balloons, which require at least two days' notice. However, please be aware that next-day or same-day orders are subject to availability.

BALLOON BOUQUETS DELIVERY SERVICE AREAS: 

Our Delivery Service included many areas in Queens, Brooklyn, Manhattan, Long Island and Many area of Westchester County include: Ardsley, Bronxville, Dobbs Ferry, Eastchester, Elmsford, Fleetwood, Greenburgh, Harrison, Hartsdale, Hastings-on-Hudson, Larchmont, Mamaroneck, Mount Vernon, New Rochelle, White Plains, Pelham, Port Chester, Purchase, Rye, Scarsdale, Sleepy Hollow, Tarrytown, Tuckahoe, Valhalla, White Plains, Yonkers.  

For additional information regarding our delivery service area, please feel free to send us a text message 347-873-4913

BALLOON BOUQUETS DELIVERY: 

Enjoy the convenience of our top-notch Balloon Bouquet Delivery Services, available 7 days of the week, subject to availability. Our delivery hours extend from 8:00 am to 7:00 pm.

While we can't guarantee a precise delivery time, our dedicated team always goes the extra mile to accommodate your preferred delivery time frame and ensure a delightful experience.

Lobby-only delivery for balloon bouquets to Apartments, Office Buildings, Hospitals, Nursing Homes, and Health Care Facilities. A point of contact on-site is essential to guarantee a seamless delivery. Prioritizing safety at all times.

Residential Deliveries, If no one is available to accept the delivery, the balloons will be left if there is a safe location made possible. 

AM I ABLE TO PLACE A SAME-DAY BALLOON BOUQUET ORDER?

Same-Day Orders: Text Your Request to 347-873-4913 for Availability!

Yes, it is possible to place a same-day order. Please text your request to 347-873-4913, and we will promptly check our availability and get back to you as soon as possible. To secure your optimal delivery time, we recommend placing your order as soon as possible. This ensures that we can accommodate your request and make your delivery experience seamless. Don't wait; place your order now!

HOW MUCH IS BALLOON BOUQUET DELIVERY?

The cost of our balloon bouquet delivery is determined by your specific delivery address. Beginning at only $15, this charge could fluctuate based on the distance and location of the delivery.

BALLOON BOUQUET SUBSTITUTIONS

We reserve the right to substitute for balloons that are not in stock, provided the substitution will maintain the style, theme and color scheme of the arrangement, using balloons of equal value.

HOW MANY DAYS IN ADVANCE CAN YOU GET HELIUM BALLOONS?

When using Hi-Float sealant, helium-filled latex balloons can stay afloat indoors for as long as 18 hours. When placing an order for latex balloons, it's recommended to schedule delivery for the day of your event. On the other hand, foil balloons can stay inflated for several weeks, allowing them to be delivered a few days before your occasion.

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HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER FOR BALLOON DECORATIONS? 

Order Early for Preferred Delivery & Setup Time: Limited Slots Available!

To secure your desired delivery date and time, we highly recommend placing your order as soon as possible. Our delivery slots are limited, and once they are filled, we won't be able to accept additional orders. Don't miss out on the chance to have your balloon bouquet delivered at your optimal time; order now!

For balloon decoration requests, if you could text us photos of the location where the balloons will be placed, it would greatly assist us in the setup process and in providing you with an accurate estimate quote.

BALLOON DECORATION BOOKING:

An event is officially "booked" once payment is received. If a client permits incomplete payment of the provided quote or invoice, it's understood that the event date and time may be opened up for other potential clients.

ORDER CANCELLATION:

In the event of a cancellation after placing your order, a refund will be processed, deducting a 15% cancellation fee from the total amount. Orders canceled within three days of the event will not be eligible for a refund. Please note that once balloons are inflated, the purchase becomes non-refundable. Refunds will be issued using the same payment method as the initial purchase.

BALLOON TIME:

Balloons use outdoors don't come with a specific duration of longevity due to the impact of elements like sunlight, heat, wind, and rain. However, numerous balloon designs filled with air can endure for weeks when placed indoors. The lifespan of the balloons is contingent on the environmental conditions of the space.

BALLOON FLOATING TIME:

Standard 11-inch Helium filled latex balloons typically float 12-16 hours unless treated with a product called HiFloat, which extends the float time to 2-3 days. When used outdoors, this floating duration might notably decrease.

On the other hand, jumbo latex balloons can stay afloat for approximately 24 to 36 hours. However, it's important to mention that clear jumbo balloons, especially those filled with confetti, may begin to appear cloudy after around 12 to 24 hours.

FOIL BALLOONS FLOAT TIMES:

Mylar/foil balloons typically maintain their full and taut appearance for about 2 to 3 days. Exposure to air conditioning might lead these balloons to contract, but they will revert to their original state once exposed to warmer air.

SAFETY WARNINGS:

CHOKING HAZARD

WARNING! Uninflated or broken balloons can pose a choking or suffocation risk to children. Adult supervision is essential at all times. Keep uninflated balloons out of reach of children and promptly dispose of any broken balloons.

Allergies: Some individuals might have latex allergies. Use latex balloons with caution and consider alternative materials if needed.

  • Adult supervision is required.
  • Not suitable for children under 36 months.
  • Keep uninflated balloons away from children.
  • Discard broken balloons.
  • Do not inhale helium. Helium reduces and can eliminate oxygen available for breathing. Inhaling helium can result in serious personal injury or even death.
  • Do not release outdoors or near power lines. May cause power outages or damage.
  • Do not use a metallic ribbon.
  • Always use a counterweight.
  • Ribbon attached to balloon could pose a choking or entanglement injury.
  • Use safety glasses when inflating balloons.
  • Do not expose balloons to extreme heat or heat sources, it can cause the balloon to burst
  • Cold air can cause the balloon to appear deflated. Exposure to warm air will restore proper inflation.    

INFLATION:

Amy's Balloon does not inflate balloons from any outside vendor or supplier. Amy's Balloon does not supply helium or helium tanks for purchase or rent.